Your representative on the ground in China. Inspections, sourcing visits and local support.

Skip the time-zone rush.Thorough on-site checks.Review when you're ready.

Send your checklist. We verify agreed items at your supplier and deliver raw unedited footage, 30+ timestamped photos, and a formal English report for you to review at your convenience.

$179 Recorded inspection · Featured SERVICE FEE
48hENGLISH REPORT
90 daysREPLAY ACCESS

Fixed service fee. You pay your supplier directly.

Six bases · ChinaVisits confirmed per task.

Know what comes next.

Watch. Check. Decide.
English reportDelivered to the agreed scope

Illustrative routes from Hangzhou · travel agreed per order

ON YOUR SIDE OF THE ORDER.Explore your options
Customer-directed checksOriginal recordingsGraded findingsEnglish reportsService fees only
Your supplier. Your checklist.See before you pay.Replay the details.Decide with evidence.

Your team on the ground.
One place to arrange the work.

Market visits, inspections, trade shows and follow-through. Tell us the task; agree the location, scope and deliverables before booking.

Compare all services

Field documentation reference · Anonymized demonstration data.

One clear route.
Six considered steps.

From your brief to the report: confirm access, record agreed checks and review what remains unknown.

01
/ 06

Share the brief.

  1. STEP 01

    Share the brief.

    Send the product, supplier address, order stage and checks needed. Confirm the location against the six execution bases, then agree access, timing and evidence.

    Product · City · Timing

    Your checklist, your priorities

  2. STEP 02

    Agree the scope.

    Agree the checks, sample selection and evidence expected. Travel, access, price and the live window are confirmed before payment.

    Scope agreed before payment

    No surprise service fees

  3. STEP 03

    Confirm site access.

    Arrange supplier permission, the on-site contact, available goods, camera access and a workable connection. Customer consent does not replace factory filming permission.

    Supplier permission required

    Agree a connectivity backup

  4. STEP 04

    Check the goods.

    Join the agreed live window, select accessible cartons and ask for another angle. Observations are separated from supplier statements; only safe, non-destructive checks are included.

    Agreed live window

    14:00–22:00 Beijing time by agreement

  5. STEP 05

    Receive the evidence.

    Receive the original replay, photo index, graded findings and English report. Live reports arrive within 24 hours after the session; recorded and factory reports within 48 hours after the visit.

    Report deadline follows the package

    Replay retained for at least 90 days

  6. STEP 06

    Review next steps.

    Review the evidence with your supplier. Choose correction, further checks or shipment yourself. Same-supplier corrective re-inspection is available under the published pricing conditions.

    Your purchase decision stays yours

    Scope and travel agreed separately

A report you can
actually act on.

Read the recommendation first, then follow each finding to a checked item, photo or recording timestamp.

  • Unedited live replay, retained for at least 90 days
  • 30+ timestamped photos for the 3-hour live package
  • Critical / Major / Minor defect list
  • English report with an advisory next step
Open sample report PDF

Blank report template · Printable task sheet

GETCHINAHELP / INSPECTION REPORTDEMONSTRATION SAMPLE

QC-20261101-DEMO-001

FINDINGS & RECOMMENDATION

Correct the issues.
Recheck before deciding to ship.

Lot size
200 units
Sample checked
20 units
Cartons sampled
5 cartons

In the sample: 3 defective units · 0 critical / 1 major / 2 minor

MAJOR
Misaligned lid

1 unit · F-001

MINOR
Cosmetic scratches

2 units · F-002

Demonstration report format; data and references are anonymized for presentation. Findings apply to the tested sample units, not a whole-batch guarantee.

See how evidence
becomes a next step.

From an on-site visit to the next decision: a standard execution workflow across Chinese supplier locations.

INSPECTION WORKFLOW
01 / Visit the site

Your questions. Asked on site.

Confirm access, available goods and the agreed checks with the supplier. Record what can be observed and what remains inaccessible.

Explore demonstration report
INSPECTION WORKFLOW
02 / Check and record

Work through your checklist.

Check the agreed samples and record measurements and visible condition. Link observations to photo references or recording timestamps.

Explore demonstration report
INSPECTION WORKFLOW
03 / Explain the findings

Show the issue clearly.

Fictional example: one misaligned lid is major finding F-001; two scratched units are minor finding F-002. Findings describe the sample, not the whole lot.

Explore demonstration report
INSPECTION WORKFLOW
04 / Review together

Turn the report into a follow-up.

Review the observations and supplier responses. Agree which issues need correction and what must be checked again; keep unchecked items explicit.

Explore demonstration report
INSPECTION WORKFLOW
05 / Verify the next step

Check again before you commit.

If you request another visit or loading checks, agree the new scope and record the result. You decide whether to buy, pay or ship.

Explore demonstration report

Lessons from public recalls: build your inspection checklist

Analysis of public safety recall notices from the US CPSC. Understand critical hardware checkpoints and compliance requirements that buyers must verify on site.

CASE #CPSC-2026-HARKLAHARDWARE & FASTENING INTEGRITY
US CPSC Official Recall Reference

Swing mounting hardware: verify thread engagement and bracket welds

Reported Hazard:

CPSC reported on 29 October 2026 that a sensory swing’s ceiling hook could separate from its plate, creating a fall hazard.

On-site Checklist Lesson:

On-site checks: inspect bracket welds, measure expansion anchor thread engagement, and verify hardware packs against packing lists before shipping. Structural load ratings must be supported by certified lab test reports.

Read official CPSC recall bulletin ↗
CASE #CPSC-2026-SOOWERYSTABILITY & ENCLOSURE SAFETY
US CPSC Official Recall Reference

Storage units: look beyond cosmetic finishes to anti-tip restraint hardware

Reported Hazard:

A CPSC notice dated 29 October 2026 describes an eight-drawer fabric dresser recall involving tip-over and entrapment hazards and a mandatory-standard violation.

On-site Checklist Lesson:

On-site checks: verify ASTM F2057 compliance labels on the rear panel, test bracket mounting holes, and check that nylon restraint straps and anchor screws are included. Missing warning tags or hardware must be flagged before container loading.

Read official CPSC recall bulletin ↗

Clear responsibilities before payment.

Agree the brief and written quote, then pay the service fee through the Stripe payment link we send. There is no website checkout, and goods payments go directly to your supplier.

01 · Agree before you pay

The confirmation identifies the contracting/payee name, address, visit window, scope, deliverables, service fee and travel. Ask to verify the entity and execution plan before payment.

02 · Keep the records

Check the merchant name, amount, currency and task reference on the payment page. Keep the Stripe receipt and agreed scope; do not send goods money to unrelated accounts.

03 · Work not completed

If we cancel, the service fee is refunded in full. If site access fails, replacement work needs your consent; only completed authorised work is charged and the unused balance is refunded.

04 · Resolve issues with evidence

Identify missing deliverables by task reference and retain the scope, receipt and delivery records. Ask your card issuer about disputes where applicable; outcomes depend on the relevant process, not a refund guarantee.

Stripe processes payments. It does not provide escrow for this service, hold your goods money or guarantee inspection results. Payment does not mean funds remain held until your acceptance. Stripe documentation ↗

Clear scope.
Fees agreed first.

Compare published service fees. Confirm the address, checklist, travel, access and availability in writing before payment.

Asynchronous delivery · No time-zone rush

Live video session

$249 / 3h

Report within 24h after session

  • 3h live on-site video feed with real-time text chat for unboxing and angle requests; full replay recording, 30+ timestamped photos, graded defect checklist and formal English report.
Discuss this inspection

Comprehensive inspection · full day

$399 / 6h

Report within 24-48h after visit

  • Full-day (6h) comprehensive on-site check for larger sample batches or multi-item lots; complete raw recordings, 60+ timestamped measurement photos, graded defect list and formal English decision report.
Discuss this inspection

Service fees only; goods, freight and travel are separate. No laboratory testing, certification, supplier guarantees or handling of goods payments.

Add-ons and other tasks · all fees in USD

Desktop verification

$99

Available licence, export-record and web-footprint checks; one-page English brief with unknowns and whether a visit is worthwhile. No site visit or QC conclusion.

2 business days

Live factory audit

$499 / day

One-day scope: live workshop, warehouse and production tour, visible equipment and staffing, original-document photos and English observations report. No certification or social-compliance audit.

Report within 48h after visit

Market visit (recorded)

$129+

Recorded walk to your list, quote sheet, vendor contacts

48 hours

Market visit (live)

$180 / 2h

Live video call to see goods and ask prices in real time

By appointment

Sample management

$79+

Up to 3 physical samples: receipt, 3 overview/detail photos per sample, weight record and one consolidation; 7-day holding. Extra sample $6; samples, packing materials and freight separate.

3-5 days

wholesale sourcing

6% of order, $79 min

Ordering, follow-up, and warehouse inspection photos

Per order

China Office Light · returning clients, later phase

$299 / mo

After a completed single task: one recorded inspection or sample review per month, supplier follow-up, weekly sheet and issue alerts. Extra shipment inspections quoted separately; not a launch offer.

From day 31; confirm availability

Product photo & video

$149+

One SKU: 5 product photos, one demonstration clip up to 30 seconds, one consolidated revision and a brief visual trend note. Models, elaborate scenes, props and extra variants quoted separately.

3-5 days

Trade show attendance

$199+

Booth visits, photos, exhibitor contacts, meeting notes and an English brief

Brief within 48 hours

Local errand / paperwork run

$49+

Queue, pick up, drop off or hand in documents and parcels; photo proof, receipts and a written record

2-4 days

Container loading · inspection add-on

$199 / shift

Same-day, same-address inspection add-on: up to 3 hours and one container; record agreed carton count, marks and visible seal details. Waiting, extra containers, overtime and travel quoted before approval.

Agreed loading shift

Supplier due diligence · on-site add-on only

$79 add-on

One supplier legal entity and one visited address: available business-status records, site photos and questions to follow up. No legal, financial or beneficial-ownership investigation; paid databases separate.

With the on-site report

Rush arrival · confirm availability first

+$50

Only after written acceptance of access, schedule and travel; this is arrival timing, not the report deadline.

Arrival within 48h if accepted

Re-inspection · same supplier within 30 days

From $125.30; 70% of original fee

After corrective action, same supplier within 30 days; 30% off original inspection service fee. Scope and travel confirmed separately; quote required.

Original format report deadline

Before the visit.
A few clear answers.

Know the scope before committing to it.

Can I direct the inspection live?

Yes, real-time video sessions are available with live text messaging to direct carton selection and close-ups. Alternatively, choose our popular recorded inspection: our team works through your checklist and delivers unedited footage with a formal English report so you don't have to stay up across time zones.

What if the connection fails?

If connectivity fails for more than 30 minutes and cannot be restored, the live inspection converts to the $179 recorded service and the service-fee difference is refunded.

Do you receive the money for the goods?

No. You pay your supplier directly. GetChinaHelp only charges the agreed service fee.

Does this guarantee the whole shipment?

No. A visit records the agreed checks and accessible samples. It is not certification, laboratory testing or a whole-batch guarantee. You decide whether to buy, pay or ship.

Plan the visit.
Get more from the ground.

Prepare the brief, compare service fees and ask better questions on site.

All guides

Field documentation reference · Anonymized demonstration data.

START WITH A CLEAR BRIEF

Let’s make your next decision a clearer one.

Share the product, supplier address, preferred date and the question you need answered. Agree the scope in writing before any booking or payment.

Six execution bases

Shanghai, Hangzhou, Yiwu, Shenzhen, Beijing and Guangzhou. Travel and access agreed per task.

09:00-22:00 GMT+8

Contact hours; visit times agreed separately.

Service fees only

You pay your supplier directly.

Plan your enquiry

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Discuss your task$179