Know what comes next.
Watch. Check. Decide.Your representative on the ground in China. Inspections, sourcing visits and local support.
Skip the time-zone rush.Thorough on-site checks.Review when you're ready.
Send your checklist. We verify agreed items at your supplier and deliver raw unedited footage, 30+ timestamped photos, and a formal English report for you to review at your convenience.
Fixed service fee. You pay your supplier directly.
Illustrative routes from Hangzhou · travel agreed per order
Your team on the ground.
One place to arrange the work.
Market visits, inspections, trade shows and follow-through. Tell us the task; agree the location, scope and deliverables before booking.

Market visits & sourcing
Recorded or live walk through Yiwu, Guangzhou (13 Hang), or Shenzhen (Huaqiangbei) with a quote sheet and vendor contacts
Explore the service
Live & recorded inspections
Direct a 3-hour live inspection; recording, 30+ timestamped photos, graded defects and English report within 24 hours.
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Trade show attendance
Your booth list covered on site, with photos, exhibitor contacts, meeting notes and a 48-hour English brief
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Samples & wholesale sourcing
Sample receipt, photos and consolidation; wholesale order coordination and warehouse photos. Ongoing follow-up is quoted separately.
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Product photos & video
One SKU: 5 product photos, one demonstration clip up to 30 seconds, one consolidated revision and a brief visual trend note. Models, elaborate scenes, props and extra variants quoted separately.
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Local errands & paperwork
Queue, pick up, drop off or hand in documents and parcels at an address confirmed before booking, with photo proof, receipts and a written record
Explore the serviceField documentation reference · Anonymized demonstration data.
One clear route.
Six considered steps.
From your brief to the report: confirm access, record agreed checks and review what remains unknown.
Share the brief.
STEP 01 Share the brief.
Send the product, supplier address, order stage and checks needed. Confirm the location against the six execution bases, then agree access, timing and evidence.
Product · City · TimingYour checklist, your priorities
STEP 02 Agree the scope.
Agree the checks, sample selection and evidence expected. Travel, access, price and the live window are confirmed before payment.
Scope agreed before paymentNo surprise service fees
STEP 03 Confirm site access.
Arrange supplier permission, the on-site contact, available goods, camera access and a workable connection. Customer consent does not replace factory filming permission.
Supplier permission requiredAgree a connectivity backup
STEP 04 Check the goods.
Join the agreed live window, select accessible cartons and ask for another angle. Observations are separated from supplier statements; only safe, non-destructive checks are included.
Agreed live window14:00–22:00 Beijing time by agreement
STEP 05 Receive the evidence.
Receive the original replay, photo index, graded findings and English report. Live reports arrive within 24 hours after the session; recorded and factory reports within 48 hours after the visit.
Report deadline follows the packageReplay retained for at least 90 days
STEP 06 Review next steps.
Review the evidence with your supplier. Choose correction, further checks or shipment yourself. Same-supplier corrective re-inspection is available under the published pricing conditions.
Your purchase decision stays yoursScope and travel agreed separately
A closer look.
Where it matters most.
Build the checklist around your product, accessible samples and the decision you need to make.

Product condition
Visible condition, surface finish, stitching and agreed product features.

Critical dimensions
Calibrated vernier calipers and gauges for exact critical tolerances.

Workshop observations
Real assembly line operations, equipment status, and storage conditions.

Labels & records
Optical barcode scanning, shipping marks, gross weights and certificates.

Packaging checks
Carton burst strength, strapping bands, corner protectors and pallet integrity.

Findings & follow-up
Side-by-side comparison against approved golden sample and Pantone swatches.
Field documentation reference · Anonymized demonstration data.
A report you can
actually act on.
Read the recommendation first, then follow each finding to a checked item, photo or recording timestamp.
- Unedited live replay, retained for at least 90 days
- 30+ timestamped photos for the 3-hour live package
- Critical / Major / Minor defect list
- English report with an advisory next step
QC-20261101-DEMO-001
FINDINGS & RECOMMENDATION
Correct the issues.
Recheck before deciding to ship.
- Lot size
- 200 units
- Sample checked
- 20 units
- Cartons sampled
- 5 cartons
In the sample: 3 defective units · 0 critical / 1 major / 2 minor
1 unit · F-001
2 units · F-002
Demonstration report format; data and references are anonymized for presentation. Findings apply to the tested sample units, not a whole-batch guarantee.
See how evidence
becomes a next step.
From an on-site visit to the next decision: a standard execution workflow across Chinese supplier locations.
Lessons from public recalls: build your inspection checklist
Analysis of public safety recall notices from the US CPSC. Understand critical hardware checkpoints and compliance requirements that buyers must verify on site.

Swing mounting hardware: verify thread engagement and bracket welds
CPSC reported on 29 October 2026 that a sensory swing’s ceiling hook could separate from its plate, creating a fall hazard.
On-site checks: inspect bracket welds, measure expansion anchor thread engagement, and verify hardware packs against packing lists before shipping. Structural load ratings must be supported by certified lab test reports.

Storage units: look beyond cosmetic finishes to anti-tip restraint hardware
A CPSC notice dated 29 October 2026 describes an eight-drawer fabric dresser recall involving tip-over and entrapment hazards and a mandatory-standard violation.
On-site checks: verify ASTM F2057 compliance labels on the rear panel, test bracket mounting holes, and check that nylon restraint straps and anchor screws are included. Missing warning tags or hardware must be flagged before container loading.
Clear responsibilities before payment.
Agree the brief and written quote, then pay the service fee through the Stripe payment link we send. There is no website checkout, and goods payments go directly to your supplier.
01 · Agree before you pay
The confirmation identifies the contracting/payee name, address, visit window, scope, deliverables, service fee and travel. Ask to verify the entity and execution plan before payment.
02 · Keep the records
Check the merchant name, amount, currency and task reference on the payment page. Keep the Stripe receipt and agreed scope; do not send goods money to unrelated accounts.
03 · Work not completed
If we cancel, the service fee is refunded in full. If site access fails, replacement work needs your consent; only completed authorised work is charged and the unused balance is refunded.
04 · Resolve issues with evidence
Identify missing deliverables by task reference and retain the scope, receipt and delivery records. Ask your card issuer about disputes where applicable; outcomes depend on the relevant process, not a refund guarantee.
Stripe processes payments. It does not provide escrow for this service, hold your goods money or guarantee inspection results. Payment does not mean funds remain held until your acceptance. Stripe documentation ↗
Clear scope.
Fees agreed first.
Compare published service fees. Confirm the address, checklist, travel, access and availability in writing before payment.
Recorded inspection · most popular
$179
Within 48h after visit
- About 2h on site; focused physical checks without language or time-zone rush. Raw unedited footage, 30+ timestamped photos, Critical / Major / Minor defect checklist, comprehensive English PDF report and one written follow-up round.
Live video session
$249 / 3h
Report within 24h after session
- 3h live on-site video feed with real-time text chat for unboxing and angle requests; full replay recording, 30+ timestamped photos, graded defect checklist and formal English report.
Comprehensive inspection · full day
$399 / 6h
Report within 24-48h after visit
- Full-day (6h) comprehensive on-site check for larger sample batches or multi-item lots; complete raw recordings, 60+ timestamped measurement photos, graded defect list and formal English decision report.
Service fees only; goods, freight and travel are separate. No laboratory testing, certification, supplier guarantees or handling of goods payments.
Add-ons and other tasks · all fees in USD
Desktop verification
$99Available licence, export-record and web-footprint checks; one-page English brief with unknowns and whether a visit is worthwhile. No site visit or QC conclusion.
2 business daysLive factory audit
$499 / dayOne-day scope: live workshop, warehouse and production tour, visible equipment and staffing, original-document photos and English observations report. No certification or social-compliance audit.
Report within 48h after visitMarket visit (recorded)
$129+Recorded walk to your list, quote sheet, vendor contacts
48 hoursMarket visit (live)
$180 / 2hLive video call to see goods and ask prices in real time
By appointmentSample management
$79+Up to 3 physical samples: receipt, 3 overview/detail photos per sample, weight record and one consolidation; 7-day holding. Extra sample $6; samples, packing materials and freight separate.
3-5 dayswholesale sourcing
6% of order, $79 minOrdering, follow-up, and warehouse inspection photos
Per orderChina Office Light · returning clients, later phase
$299 / moAfter a completed single task: one recorded inspection or sample review per month, supplier follow-up, weekly sheet and issue alerts. Extra shipment inspections quoted separately; not a launch offer.
From day 31; confirm availabilityProduct photo & video
$149+One SKU: 5 product photos, one demonstration clip up to 30 seconds, one consolidated revision and a brief visual trend note. Models, elaborate scenes, props and extra variants quoted separately.
3-5 daysTrade show attendance
$199+Booth visits, photos, exhibitor contacts, meeting notes and an English brief
Brief within 48 hoursLocal errand / paperwork run
$49+Queue, pick up, drop off or hand in documents and parcels; photo proof, receipts and a written record
2-4 daysContainer loading · inspection add-on
$199 / shiftSame-day, same-address inspection add-on: up to 3 hours and one container; record agreed carton count, marks and visible seal details. Waiting, extra containers, overtime and travel quoted before approval.
Agreed loading shiftSupplier due diligence · on-site add-on only
$79 add-onOne supplier legal entity and one visited address: available business-status records, site photos and questions to follow up. No legal, financial or beneficial-ownership investigation; paid databases separate.
With the on-site reportRush arrival · confirm availability first
+$50Only after written acceptance of access, schedule and travel; this is arrival timing, not the report deadline.
Arrival within 48h if acceptedRe-inspection · same supplier within 30 days
From $125.30; 70% of original feeAfter corrective action, same supplier within 30 days; 30% off original inspection service fee. Scope and travel confirmed separately; quote required.
Original format report deadlineBefore the visit.
A few clear answers.
Know the scope before committing to it.
Can I direct the inspection live?
Yes, real-time video sessions are available with live text messaging to direct carton selection and close-ups. Alternatively, choose our popular recorded inspection: our team works through your checklist and delivers unedited footage with a formal English report so you don't have to stay up across time zones.
What if the connection fails?
If connectivity fails for more than 30 minutes and cannot be restored, the live inspection converts to the $179 recorded service and the service-fee difference is refunded.
Do you receive the money for the goods?
No. You pay your supplier directly. GetChinaHelp only charges the agreed service fee.
Does this guarantee the whole shipment?
No. A visit records the agreed checks and accessible samples. It is not certification, laboratory testing or a whole-batch guarantee. You decide whether to buy, pay or ship.
Plan the visit.
Get more from the ground.
Prepare the brief, compare service fees and ask better questions on site.
Field documentation reference · Anonymized demonstration data.
START WITH A CLEAR BRIEF
Let’s make your next decision a clearer one.
Share the product, supplier address, preferred date and the question you need answered. Agree the scope in writing before any booking or payment.
Shanghai, Hangzhou, Yiwu, Shenzhen, Beijing and Guangzhou. Travel and access agreed per task.
Contact hours; visit times agreed separately.
You pay your supplier directly.



